Tools and Technologies for Service Delivery

Over the years, technological advancements have drastically changed the delivery sector. Thanks to the introduction of numerous tools and technologies, businesses and consumers are reaping the benefits, enjoying a smoother, faster and cheaper service.

Here we’ll look at some of the main tools and technologies which are helping service deliveries.

Automation and instant tracking

One of the most impressive advancements in technology has been the introduction of automation and tracking facilities. Customers can now log online and track their parcel at any time. Some couriers even use live tracking, showing the customer exactly where the parcel is on a map and when they can expect it to arrive. This has become a popular feature, providing great peace of mind to the customer and also protecting businesses in case anything goes wrong.

A lot of parcel delivery processes are now handled by automated software which has also greatly sped up service delivery. Parcels can be sorted and labelled automatically, ready to be tracked.

Scanning devices

Scanning devices help with the order process, enabling you to see exactly how much stock you have and where it can be located. This has helped businesses avoid delays in processing by ensuring everything can be found quickly as and when it is needed.

How Parcel delivery services have modernised to meet online demand

Automation, tracking and scanning devices are just some of the recent upgrades parcel delivery services have made to keep up with demand. However, if you look at the largest companies you’ll see just how impressive the technological changes have become.

Technology is starting to seriously replace labour in parcel hubs across the country. The demand for parcels has increased drastically in recent years, making it impossible for couriers such as Parcels Please, to physically keep up.

Booms are used to both channel parcels down and gather them up onto conveyor belts. The only human interaction needed is to monitor the operation. Machines work to sort, scan and send parcels into appropriate sections within just over a minute. The most advanced technology systems can help couriers sort up to 70,000 parcels per hour.

However, these systems aren’t cheap so smaller couriers are still doing a lot of tasks manually. It does show however, just how much progress has been made and how technology is helping to really speed up and reduce manual labour in sorting hubs.

Overall, the tools and technology available within the parcel delivery sector these days is impressive. Upgrades are continuously being made and future technology such as drone deliveries, are set to be released in the not too distant future.

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